LRTS Solutions is committed to ensuring digital accessibility for people of all abilities. We are actively working to improve the user experience for everyone and to apply relevant accessibility standards wherever feasible.

Measures to Support Accessibility

LRTS Solutions takes the following measures to ensure accessibility of lrtssolutions.com/:

• Integrate accessibility into our procurement and development practices.
• Appoint an accessibility officer and/or designated ombudsperson.
• Provide continual accessibility training for staff and contractors.
• Include individuals with disabilities in user research and design personas.

Conformance Status

lrtssolutions.com/ aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, which define requirements to enhance accessibility for individuals with a wide range of disabilities. WCAG defines three levels of conformance: Level A, Level AA, and Level AAA.

lrtssolutions.com/ is partially conformant with WCAG 2.1 Level AA. This means that while many components meet or exceed accessibility requirements, some portions of the content may not yet fully conform.

Additional Accessibility Considerations

In our commitment to accessibility, LRTS Solutions has voluntarily adopted select Level AAA success criteria where feasible, including:

• Avoiding the use of images of text without full visual text descriptions.
• Ensuring re-authentication after session timeouts does not result in data loss.
• Providing sign language interpretation for all videos hosted directly on our platform.

Feedback and Assistance

We welcome your feedback and strive to resolve accessibility issues promptly. If you encounter barriers while using lrtssolutions.com/, or have suggestions for improvement, please contact us:

Phone: 304-276-1908
Email: [email protected]

We aim to respond to all inquiries within 5 business days and to propose a resolution within 10 business days where appropriate.

Compatibility with Browsers and Assistive Technologies

lrtssolutions.com/ is designed to work with modern web browsers and the following assistive technologies:

• JAWS (Job Access With Speech)
• NVDA (NonVisual Desktop Access)
• VoiceOver (macOS)
• Narrator (Windows)

Known incompatibilities:

• Desktop browsers older than three (3) major versions
• Mobile operating systems older than five (5) years

Technical Specifications

Accessibility of lrtssolutions.com/ relies on the following technologies to function with user assistive tools and browser combinations:

• HTML
• CSS
• JavaScript

These technologies are essential for conforming with current accessibility standards.

Limitations and Alternatives

Despite our best efforts to ensure accessibility, some content may present challenges. Known limitations include:

• LinkedIn-Hosted Images: Alt text for embedded LinkedIn content may not be programmatically accessible. We provide contextual captions where possible.
• Archived Documents: Some older PDF and Word documents may not meet accessibility standards. Upon request, we will provide accessible versions within 3 business days.

Please contact us if you experience issues not listed above.

Assessment Approach

LRTS Solutions evaluates the accessibility of lrtssolutions.com/ through the following methods:

• External third-party accessibility audit by a contracted web accessibility agency.
• Internal testing with assistive technology tools and code review against WCAG criteria.

Formal Complaints

If you are dissatisfied with our response to an accessibility-related concern, you may escalate the issue to a national authority for accessibility oversight. However, we encourage users to first contact us via the Feedback section above so that we can attempt to resolve the issue promptly.

Corporate Headquarters:

9723 Northcross Center Court
Huntersville, NC 28078

Office:

LRTS Solutions, LLC
920 NW Bond Street, Suite 204
Bend, OR 97703
Main: (541) 647-1120
Email:  [email protected]